Cabling123 Q&A

Questions and Answers for Cabling123.com

1. Why Cabling123?
Ans: Cabling123 is a direct manufacturer online outlet so customers can access quality products at great savings. We are located in the California to provide exceptional services to our customers in US and across the world.

2. What's the warranty and return policy?
Ans: Cabling123 provides a mininum 12 months warranty on all products. The warranty is against any manufacturing defects. For any product return request, please call and email us to obtain RMA number.

3. What's the quality level at price?
Ans: As we are factory direct, we have the least overhead compared with many distributors. All our products have gone through strigent quality tests and all have been deployed in many mission critical applications in US and across many regions in the world.

4. What's the standard lead time for customer order?
Ans: Most orders are shipped same day or next day depending on order processing. Our fiber products are mostly build on demand due to large varieties of connectors and lengths. All fiber orders we receive by Wed. night will be shipped from California on the following Monday.

5. Can Cabling123 provide customer reference?
Ans: Just send us an email or phone request, and we'll provide necessary reference to you. We have customers across many sectors, such as telecom service providers, contractors, high-tech equipment manufacturers, millitary, data centers, etc.

6. Can Cabling123 ship outside of USA?
Ans: We have been shipping to Canada and Europe. If you have any issues with your international order, please simply send us an email or phone request. We can take your order over the phone, and calculate our preferred FedEx international rates.

7. What should I do if I'm not sure which fiber jumper to choose?
Ans: Send us an email or simply call the toll-free number on top of the page.

8. What payment methods does cabling123.com accept?
Ans: We accept all major credit cards including VISA, MASTER, AMEX, JBC, Diner's Card, etc. Please call us if you prefer other payment method, or want to setup a long term account with us.